Moodle Student Tutorial: FAQs

Q: What browser should I use?

A: Mozilla Firefox is the recommended browser for using Moodle in both Mac and Windows environments. Mac Safari users will not see the formatting toolbar, and some Windows Internet Explorer users have reported problems when editing their profile. If you do not have Firefox installed, download it for free here: http://www.firefox.com/

Q: What do I do if I click on the link to take a quiz or a course item and my web browser has blocked a pop-up window?

A: Moodle may display quizzes and/or course items in a pop-up window, so if you have a pop-up blocker turned on, the quiz window may not come up. To turn off Firefox's pop-up blocker follow these steps:

On the top of the webpage, Firefox will display a notification. Click the Options button on the upper right side.

Select Allow pop-ups for moodle.adelphi.edu.

Alternatively you may adjust your settings using these methods:

Windows-based Firefox:

Go to Tools > Options > click the Content tab, click the Exceptions (or Allowed Sites) button, and add moodle.adelphi.edu.

Mac-based Firefox:

Go to Firefox > Preferences > click the Content tab, click the Exceptions (or Allowed Sites) button, and add moodle.adelphi.edu.

Q: Why can’t I see all my modules in a course?

A: You inadvertently clicked on the icon that will collapse all the modules in your course. To expand all the modules, click on the box in the upper right side of the last available module.