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| Course Availability Issues |
Q: I can't see my Moodle course, what should I do?
A: You need to contact your instructor, letting him/her know that you can't see the course in Moodle, and ask him/her to make the course available. Please direct your instructor to this webpage for steps on how to make the course available: http://fcpe.adelphi.edu/moodle/introduction/settings.php
Also, make sure that your instructor has you listed as a registered student for the course. If you are not a registered student for that particular course, you must contact the Office of the Registrar at 516-877-3300.
Q: I have just added a course that uses Moodle; how long will it take before I have access to it?
A: Adds should be processed in the system within 24 hours of being submitted to the Registrar's office.
Q: I have dropped a class that used Moodle and I am still receiving emails from it. How do I make it stop?
A: Drops should be processed in the system within 24 hours of being submitted to the Registrar's office. If you are still receiving course emails after that time, send an email to your instructor reminding him/her that you need to be removed from the course.
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