New Faculty Profiles
I would like my students to approach life with the confidence that they can accomplish anything they want as long as they work hard.
Joyce Silberstang
Assistant Professor, School of Business
Please give us a brief overview of your background, area of expertise, research and teaching.
As an Industrial/Organizational Psychologist with more than twenty-five years of experience in the business world, I advised senior executives in the corporate, government and non-profit arenas. My focus has been on organizational development and change, specifically on improving individual, team, and organizational learning and performance.
I have been fortunate to work on a variety of projects. These include developing disaster response protocols for the American Red Cross, advising the Under Secretary of the Navy on organizational change strategies and ethical issues, advising a major internet service provider on their Code of Conduct, devising tests to promote police officers, and conducting team building and conflict management sessions for companies. I even developed hostage negotiation training for the US government. The courses I developed (on customer service, team building, ethics, organizational change, etc.) have been taught to more than 22,000 people world-wide.
These experiences inform my teaching and research. I teach business management and communication classes to undergraduate and MBA students. My areas of research include team learning and performance, crisis management, emotional intelligence and job dissatisfaction.
What made you choose to come to Adelphi? What has been your experience so far?
Adelphi University has provided me with a terrific opportunity to teach students, pursue my research interests, and become part of a community of scholars. I am very impressed by the caliber of the students and their tenacity in acquiring new knowledge. The faculty and administration of the School of Business are excellent.
What do you wish to contribute, what do you feel strongly about in regards to teaching or in your specialization.
Students must be provided with a strong theoretical background in business practices. But it is also very important that they learn how to apply what they have learned to business settings. They must understand how businesses really work and what goes on in the workplace. In my classes, students gain specific insights, knowledge, skills, and abilities that can be immediately applied in their jobs and used throughout their careers. They also learn how to more effectively lead and manage others. I use real life experiences to help students become better prepared and more confident.
would like to make a strong contribution to the organizational behavior literature. A chapter I co-authored on improving team learning and performance using team interventions has just been accepted for publication. I am presently investigating how teams learn under crisis situations, and just completed an article on developing emotional intelligence in global managers. I would like to continue my research on how dissatisfied employees can improve individual, team and organizational performance.
What do you wish to impart to your students?
I believe the best lessons students learn apply to their personal and professional lives. I would like my students to approach life with the confidence that they can accomplish anything they want as long as they work hard. Additionally, I teach students how to be good listeners as well as good communicators; these skills will help them excel throughout their careers. 
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